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Posted : Tuesday, October 24, 2023 05:20 PM
Description:
Summary:
Our mission is to provide comprehensive, evidence-based treatment services to improve the lives of adolescents, young adults and families affected by substance use and mental health problems.
We create a foundation for healing, strengthen family connections, and offer hope for a brighter future.
ESSENTIAL POSITION RESPONSIBILITIES Skills: • Interacting with client’s regarding appointments, creating an empathetic environment while maintaining boundaries • Experience handling multiline phone systems • Medical records: Collect co-pays, ensure financial packets are completed, assist clients with paperwork questions • Coordinate all telehealth, telepsychiatry and in-office appointments for your clinic site • Ensure clinician schedules are up-to-date • Take vitals for psychiatry clients (take weight, use Blood Pressure cuff) • Verify insurance benefits and handle prescription related calls for Psychiatry • Learn and become proficient with Electronic Medical Record (EMR) software, including billing software • Oversee daily facility maintenance: office supply inventory, bathroom and kitchen supplies • Work with Outpatient Program Manager and other to handle requests, queries, and responses • Providing ongoing clerical support to management and counseling team • Solid working knowledge of Microsoft programs (Outlook, Word, Excel, PowerPoint) • Working knowledge of office equipment (printers, copiers, fax machines, scanners) • Understanding of office procedures • Ability to communicate effectively with a diverse group of coworkers and clients • Time management skills and the ability to prioritize work • Strong organizational skills with the ability to multi-task • Attention to detail and problem solving skills • Assist with updating and maintaining office policies and procedures as needed • All other duties as assigned Maintain Structure and Organization: • Organizing and scheduling appointments for clients and counselors • Provide intake coordination services to include reviewing forms with clients and families, ensuring proper paperwork is completed timely, scrubbing charts to obtain any missing pertinent chart information and proactively resolve the inadequacies.
• Collect and distribute mail and other correspondence • Develop and maintain a filing system • Assist with updating and maintaining office policies and procedures as needed • Maintain phone lists, contact lists, resource lists, supply of brochures/fliers/etc.
Requirements: GENERAL POSITION RESPONSIBILITIES: 1.
Health and Safety a.
Adhere to safety/health requirements.
b.
Maintain familiarity with emergency plans/procedures.
c.
Maintain current certification in First Aid and CPR.
d.
Demonstrate care for equipment, buildings, and all other agency resources.
e.
Disinfecting of office throughout the day 2.
Professionalism and Communication: a.
Uphold good attendance/punctuality.
b.
Use time effectively/efficiently.
c.
Complete assigned duties on time.
d.
Follow through on commitments/responsibilities.
e.
Notify supervisor of issues in timely manner.
f.
Provide direct and effective written and verbal communication.
g.
Address conflict professionally, uses program lines of communication.
h.
Attend in-service trainings and meetings.
3.
Effective Agency Functioning: a.
Work collaboratively and respectfully with community partners, staff, peers, and administration.
b.
Model cohesiveness by working collaboratively with others, demonstrating to staff that all jobs are essential for healthy work environments and quality care.
c.
Adhere to policies and procedures, as well as safe work practices.
d.
Remain flexible with scheduling.
e.
Work holidays and weekends, as needed.
f.
Perform other related duties as assigned.
g.
Follow agency policy and procedures.
h.
Maintain confidentiality.
i.
Participate in quality improvement efforts.
j.
Adhere to code of ethics.
EVALUATION CRITERIA: Performance evaluation will be completed on a yearly basis at minimum.
All new hires are subject to a 90 day review period.
QUALIFICATIONS Minimum Qualifications: High school degree plus three years experience as an administrative assistant, office coordinator, office assistant, office manager, client services or similar position.
EEO/AAP Statement: Rimrock Trails provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
We create a foundation for healing, strengthen family connections, and offer hope for a brighter future.
ESSENTIAL POSITION RESPONSIBILITIES Skills: • Interacting with client’s regarding appointments, creating an empathetic environment while maintaining boundaries • Experience handling multiline phone systems • Medical records: Collect co-pays, ensure financial packets are completed, assist clients with paperwork questions • Coordinate all telehealth, telepsychiatry and in-office appointments for your clinic site • Ensure clinician schedules are up-to-date • Take vitals for psychiatry clients (take weight, use Blood Pressure cuff) • Verify insurance benefits and handle prescription related calls for Psychiatry • Learn and become proficient with Electronic Medical Record (EMR) software, including billing software • Oversee daily facility maintenance: office supply inventory, bathroom and kitchen supplies • Work with Outpatient Program Manager and other to handle requests, queries, and responses • Providing ongoing clerical support to management and counseling team • Solid working knowledge of Microsoft programs (Outlook, Word, Excel, PowerPoint) • Working knowledge of office equipment (printers, copiers, fax machines, scanners) • Understanding of office procedures • Ability to communicate effectively with a diverse group of coworkers and clients • Time management skills and the ability to prioritize work • Strong organizational skills with the ability to multi-task • Attention to detail and problem solving skills • Assist with updating and maintaining office policies and procedures as needed • All other duties as assigned Maintain Structure and Organization: • Organizing and scheduling appointments for clients and counselors • Provide intake coordination services to include reviewing forms with clients and families, ensuring proper paperwork is completed timely, scrubbing charts to obtain any missing pertinent chart information and proactively resolve the inadequacies.
• Collect and distribute mail and other correspondence • Develop and maintain a filing system • Assist with updating and maintaining office policies and procedures as needed • Maintain phone lists, contact lists, resource lists, supply of brochures/fliers/etc.
Requirements: GENERAL POSITION RESPONSIBILITIES: 1.
Health and Safety a.
Adhere to safety/health requirements.
b.
Maintain familiarity with emergency plans/procedures.
c.
Maintain current certification in First Aid and CPR.
d.
Demonstrate care for equipment, buildings, and all other agency resources.
e.
Disinfecting of office throughout the day 2.
Professionalism and Communication: a.
Uphold good attendance/punctuality.
b.
Use time effectively/efficiently.
c.
Complete assigned duties on time.
d.
Follow through on commitments/responsibilities.
e.
Notify supervisor of issues in timely manner.
f.
Provide direct and effective written and verbal communication.
g.
Address conflict professionally, uses program lines of communication.
h.
Attend in-service trainings and meetings.
3.
Effective Agency Functioning: a.
Work collaboratively and respectfully with community partners, staff, peers, and administration.
b.
Model cohesiveness by working collaboratively with others, demonstrating to staff that all jobs are essential for healthy work environments and quality care.
c.
Adhere to policies and procedures, as well as safe work practices.
d.
Remain flexible with scheduling.
e.
Work holidays and weekends, as needed.
f.
Perform other related duties as assigned.
g.
Follow agency policy and procedures.
h.
Maintain confidentiality.
i.
Participate in quality improvement efforts.
j.
Adhere to code of ethics.
EVALUATION CRITERIA: Performance evaluation will be completed on a yearly basis at minimum.
All new hires are subject to a 90 day review period.
QUALIFICATIONS Minimum Qualifications: High school degree plus three years experience as an administrative assistant, office coordinator, office assistant, office manager, client services or similar position.
EEO/AAP Statement: Rimrock Trails provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
• Phone : NA
• Location : 548 SW 13th St, Bend, OR
• Post ID: 9051323165
