AccuAir Heating & Cooling is Family-Owned and operated Heating and Air Conditioning Company.
We are looking for a goal-minded individual to assist our technicians, customers, and office.
This role will focus on answering phones, scheduling, and office administrative tasks.
Must have a great "can do" attitude.
If you have experience offering ABSOLUTE CUSTOMER SATISFACTION, we want you to be a part of our team, please apply now!
Pay Scale: $19.
00 - $25.
00 plus Benefits, depending on skillset
Benefits: Medical and dental (100% for employee), Paid Holidays, Paid Vacation, 401k with company match, and Sick Leave (earned at 1 hour per 30 hours worked, not to exceed 40 hours)
FLSA Status: Non-Exempt
Work Hours: 8:00 am - 5:00 pm, Monday through Friday, some overtime as needed
Primary Job Function: To assist with all incoming phone calls, and manage the day-to-day scheduling operations.
Responsible for the creation of department job files, daily/weekly/monthly reporting, contacting clients regarding scheduling issues, and scheduling subcontractors and inspections.
Responsible for coordinating communication between service technicians, installers, field supervisors, customers, vendors, and the office.
Required Qualifications:
Impeccable customer service skills
Ability to multi-task within a fast-paced environment
Geographical knowledge of sales area or map reading skills
3+ years of office experience
High school diploma or general education degree (GED)
Qualifications Desired:
Some dispatching experience within a service-related industry
Excellent verbal skills
Professional phone skills
Strong interpersonal skills
Energetic personality
Well-organized and able to work independently
Working knowledge of GPS and mapping software
Bi-Lingual preferred (Spanish)
***NO PHONE CALLS OR IN OFFICE INQUIRIES ABOUT THIS POSITION.
ALL CANDIDATES MUST APPLY ONLINE ***
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